Job Title                                                : Store Manager  
Experience                                           : 5-10 Years
Location                                               : Kochi / Chennai

Description :

1.    Sales and Customer Service:
•    Ensuring that every customer receives a personalized and exceptional shopping experience.
•    Develop strategies to achieve sales targets and drive revenue growth while maintaining the integrity of the brand.
•    Train and motivate the sales team to deliver excellent customer service and product knowledge.
2.    Store Operations:
•    Oversee all aspects of store operations, including inventory management, visual merchandising, and maintaining store cleanliness and organization.
•    Ensure compliance with company policies, procedures, and security standards to safeguard the store's assets.
•    Analyze sales data and customer feedback to identify areas of improvement and implement effective solutions.
3.    Team Management:
•    Recruit, train, and on board new sales associates, fostering a positive and professional work environment.
•    Provide ongoing coaching, feedback, and performance evaluations to enhance the team's skills and productivity.
•    Foster a strong sense of teamwork and cooperation among the store staff.
4.    Brand Representation:
•    Uphold the brand's image and values, ensuring that the store ambiance and displays reflect the luxury and craftsmanship associated with the brand.
•    Act as a brand ambassador, representing the company at events and engaging with VIP clients when required.
5.    Marketing and Promotions:
•    Collaborate with the marketing team to plan and execute sales promotions, events, and seasonal campaigns.
•    Utilize digital marketing tools and social media platforms to increase brand awareness and drive foot traffic to the store.

Qualifications:
•    Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).

•    Proven experience as a Store Manager or Assistant Store Manager in a luxury retail environment, preferably with handcrafted products.
•    In-depth understanding of luxury retail trends, customer behavior, and market dynamics.
•    Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team.
•    Excellent communication skills and the ability to interact with high-profile clients.
•    Flexibility to work weekends, holidays, and extended hours as required in a retail setting.
Join our passionate and creative team, and play a key role in elevating our luxury handcrafted brand to new heights. If you have a keen eye for detail, a passion for exceptional service, and a love for luxury products, we invite you to apply for the position of Store Manager.