Skills Needed: 

Qualification - Minimum Graduate

Language: English, Hindi

Overall BPO experience should be more than 2 year

1 Year of experience is a must as Quality Analyst

Presentation Skills - Be able to create presentations and deliver them clearly and confidently.

Facilitation - Know how to engage, manage and direct people and teams.

Communication Skills - Communicate with clarity, precision and influence.

Measuring Results from Training - Identify and measure the different results of training.

Time Management - Prioritise, set goals, and delegate for better productivity.