Skills Needed: 

Qualification - Minimum Graduate

Language: English, Hindi

Overall BPO experience should be more than 1 year.

1 Year of experience is a must as Quality Analyst.

Preferably from the e-commerce background.

Excellent verbal, written, and communication skills.

Good knowledge of Audit and Evaluation functions.

Ability to handle pressure and a natural go-getter.

Understanding of the Business situation and capability to address issues.

Should be patient while giving feedback, open to change.

Should have multi-tasking & interpersonal skills.

Need to have the knowledge of Quality tools.