(4 to 5 Years Exp B2 Level)/(6-8 Years Exp for B3 level) of Admin + DevOps Exp with in SFDC technologies.

.       Should have Deployment experience and DevOps.

.       Setup CI/CD tools.Take ownership and troubleshoot.

.       Design and implement CI/CD pipelines, branching strategies using Github, Github actions, Jenkins, SFDX etc.

.       Understand the SDLC (Software Development Lifecycle) and have a clear understanding of various automation tools for developing build and deploy pipelines .

·       Coordination/Execution of deployment activities for the team (on shore and off shore).

.       Responsible for validating and deployment packages using deployment toolkit and following best practices.

.       Experience in data migration activities from lower environment to production and address issues related to functionality.

·       Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments.

.       Handling Release updates in lower and production environments.

·       Manage and maintain Salesforce security access, profiles and permission sets.

        Work with governance groups to ensure compliance with best practices and company standards.

·       Knowledge of Import Wizard, Dataloader, Workbench etc. to perform mass data imports/exports as needed.

·       Manage communication with Salesforce to keep team informed on environmental changes, report bugs to Salesforce, and support team information requests.

·       Regularly audits the environments to uncover data, integrity issues and/or opportunities for process improvement.

·       Should be proficient in Salesforce configuration, Salesforce reporting.  

B3 :

.      DevOps team handling exp.

.      Min 3-4 exp in SFDC DevOps.

.      Should have handled multiple releases(atleast 3-4 major releases in a year)

.      Proactively handled Salesforce release updates.

.      Must have exp in GIT Configuration Management.

Good to have :

.       Knowledge in Release Management tools like Copado, Flosum, Autorabbit, Azure Devops etc.

.       Salesforce data model and architecture understanding.

.       Knowledge in environment tools and subscriptions.

.       Okta, SSO, MFA experience will be a plus.

.       Handling Adhoc hotfix requests to production.

.       Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users.

Communication:

·       Fair understanding of working with on-shore and stakeholders.

·       Good Verbal and written Communication Skills. 

Desirable: 

Experience in the Transport / Logistics Industry and the technologies that support business activities.

Certifications:

·      Salesforce Admin Certification.

.      Salesforce Associate certification(Good to have)