Essential Functions

Installs and configures software solutions at customer sites (remotely), ensuring that projects are properly implemented per Sunquest best practices.

Work with client IT departments and/or DBAs to configure servers and other software to meet specifications.

Interact with diagnostic testing facilities and vendors to understand integration needs and execute on integration projects.

Design and develop interfaces to meet the requirements given constraints such as limited client resources, time deadlines, and technological impediments.

Work with sites to complete necessary specifications and ensure that projects stay within scope.

Analyze and understand urgent or critical problems, escalating to peers and/or management, as necessary.

Perform testing on implementations and other solutions developed.

Organizes and prioritizes project tasks to ensure timely completion of projects assigned.

Research relevant client issues and document all findings when implementing solutions.

Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials.

Provide second and third tier support, as needed, during pre-defined working hours.

All other duties and responsibilities as assigned. 

Skills needed to be successful

Perl/ Cache Mumps/XML/XSLT/Ensemble/SQL

Familiarity with connectivity methods such as MLLP Sockets, FTP and file sharing.

Ability to read and modify programming code.

Able to self-manage time, prioritize tasks, provide estimates of how much time is needed to complete own tasks, and deliver tasks on time.

Excellent analytical, problem-solving skills: the ability to analyze and interpret data quickly and efficiently to resolve issues and/or design solutions.

Ability to proficiently manage numerous priorities in a fast-paced environment.

Support of software implementation project plan, hours tracking, and project line closures per Sunquest instructions.

Analyze and document specifications and implementation details as per Sunquest documentation requirements.

Required Experience & Education 

Bachelor’s Degree in Computer Science or related degree. Experience will be considered in lieu of degree.

2+ years’ related experience required and minimum1+ year of experience in rhapsody integration required.

2+ years' experience with relational databases and Transaction-SQL, Microsoft Certified Solutions Associate: Data Platform preferred.

Previous client support/service experience

1 + years’ experience with software programming

HL7 familiarity preferred to program HL7 inbound and outbound interfaces using software tools and SQL.

Knowledge of Team Foundation Services or similar code source control software

Knowledge of Windows and UNIX operating systems.

Experience in a healthcare related industry

Knowledge of Crystal Reports.