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PBX Expert/Architect
Remote or WFH | Posted: 2023-07-24 18:20:30
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  • Experience: 6+ years in Call centre industry
  • Has a good understanding of the tools used in the Call Center Industry
  • Has a worked with multiple systems like Asterisk, Avaya, Genesis, Unimrcp (Any two)
  • Can create plugins like AGI Scripting, VXML, CCXML
  • Can program in multiple languages as required by the target system like Python, Shell Scripts, PHP, MySQL and Postgres
  • Had a sound understanding of VoIP protocols like SIP, RTP, RTCP, WebRTC, MRCP
  • Ability to do RnD around new features of systems
  • Able to understand and setup complex call routing, custom dial plans
  • Has hands on experience in establishing new call centers
  • Able to understand and setup dialers for agents and the database structure behind it
  • Has ability to monitor the entire system, isolate issues and bottlenecks
  • Hands on experience with ASR like Azure, Google ASR, Nuance etc
  • Can create and manage live Media streams (both Audio and Video)
Posted Date
2023-07-24 18:20:30
Experience
6 -12 years
Primary Skills
Python, Shell Scripts, PHP, MySQL , AGI Scripting, VXML, CCXML
Required Documents
Resume
Contact
bhawya@lorventech.com,diana@lorventech.com,ashwiny@lorventech.com,geetha@lorventech.com,fathih@lorventech.com,ganeshk@lorventech.com,sarga@lorventech.com,naresh@lorventech.com,jeevitha@lorventech.com
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