Test Delivery Manager
  • Monitoring and managing bugs management and testing functions to ensure optimal service
  • Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
  • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
  • Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
  • Developing a deep understanding of projects to gain insights into the scope of delivery
  • Taking accountability for delivery performance, meeting customer expectations, and driving future demand
  • Analyzing internal processes, and creating strategies for delivery optimization
  • Performance and Quality Management
  • Recommending methods of improvement and seeing that actions are implemented on time
  • Providing accurate and regular reports to the management on performance of the team
  • Leading personnel management, including staff recruitment, performance assessment, training, and mentoring
  • Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments 

 

Posted Date
2023-02-27 23:08:35
Experience
12 -18 years
Primary Skills
Quality Management, delivery performance, driving future demand
Required Documents
Resume
Contact
bhawya@lorventech.com,diana@lorventech.com,hema@lorventech.com,ashwiny@lorventech.com,sam@lorventech.com,geetha@lorventech.com,ganeshk@lorventech.com,santhana@lorventech.com,sarga@lorventech.com,ragupathy@lorventech.com,naresh@lorventech.com,jeevitha@lorventech.com,rekha@lorventech.com
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