Labor Categories

Typical Background, Experience & Requirements:

Education and Experience

1. Bachelor or Master’s degree in IT or Business degree with IT experience
2. Minimum 2 - 3 years overall IT experience with organizations greater than 1000 employees and with complex enterprise integrated systems.
3. 1 - 2 years’ experience of Cloud based ERP systems.
4. 1 - 2 years’ Practical configuration experience with the Oracle EPM Cloud Applications, including Essbase administration.

Technical Skills

1. Good understanding of multi-dimensional database management technologies.
2. Good understanding of object-oriented design, modeling tools and technologies.
3. Familiar with core business process including but not limited to General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management (Bank reconciliations), Projects & Grants, Budgeting, Forecasting and planning.
4. Ability to maintain application designs using industry standard system modeling processes and tools.
5. Demonstrated proficiency (by testing or certification) in CRS application technologies.
6. Ability to learn new evolving technologies quickly and to understand potential business use cases.

Personal Skills

1. Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
2. Ability to plan and manage concurrent tasks, assignments, projects, and deadlines.
3. Ability to prepare detailed written instructions and documentation for non-technical stakeholders.
4. Strong organizational, administrative and documentation skills.
5. Ability to take ownership of problems, work alone or with others to follow them to a successful resolution.
6. Adheres to internal procedures and suggests improvements if needed. A strong sense of teamwork is a must.
7. Excellent relationship skills, including written and verbal communications, and group presentation skills in both technical and business language.
8. Outstanding customer service and communication skills.
9. Ability to bring out cooperation from a wide variety of stakeholders, including management, clients, and contractors.
10. Passionate commitment to quality and success.
11. Flexibility with working schedule and ability to provide after office hours’ support.

Required/Desired Foreign Language

Must be fluent in written and spoken English

Mental/Physical Requirements

1. Regularly required to sit at a desk; work at a computer.
2. Occasionally lifts, carries, and /or moves objects weighing less than 25 pounds.
3. Ability to make decisions which have significant impact on the department’s credibility,

operations, and services.

Key Working Relationships:

Supervisory

Internal

Financial Planning & Analysis.  HR and Finance Business system owners and key stakeholders, Regional and Country program Finance and ICT staff and GKIM.

External

• Oracle Corporation or any other software provider
• External consultants
• NetHope and peer members of other NGO’s and consortiums focused on use of ICT in the relief and development sector, competing technology providers
• technology research and advisory firms, vendors of incumbent service providers.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Competencies Relevant for the Specific Position (include those that are applicable): Communication skills, Ambiguity, Organizing, Business Acumen, Listening, Process Management, learning from experience, Peer relationships, Managing and measuring work.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:

Must be authorized to work in work location country at time of application.

Travel Estimate

Occasional travel, less than 10%, is required.

Scope of Work

Job Responsibilities:

1. Ensure ePBCS operates to meet CRS’ Planning and Budgeting objectives, including support, maintenance, testing, and developing functional/technical specifications.
2. Design, develop, test, deploy, and support solutions for business automation on Oracle applications and functionality.
3. Administer/configure ePBCS Oracle EPM modules with a specific focus on Workforce & Capital Planning, as well as Financials Module (Multi – Year Planning).
4. Build and maintain Essbase Outlines, Calculation Scripts, Business Rules, Dimension Builds, Data Loads and Batch Automation Scripts.
5. Responsible for managing and monitoring the Oracle load process (ad hoc requests and nightly scheduled loads), data validation, and addressing load issues.
6. Optimize Essbase applications to enhance performance for data loads, aggregations and calculations, and data retrievals.
7. Oversee master data management and governance for Oracle EPM with primary focus on Workforce, Capital and Financials module.
8. Ensure application compliance with policies, procedures, and change control process.
9. Provide primary support in the development, testing, and maintenance of reports and dashboards utilizing ad-hoc queries, Smart View, Financial Reporting reports requested by users, and other tools as required.
10. Other duties and responsibilities related to support, as assigned.