Purpose
Under general supervision, the Application Engineer is responsible for the successful implementation and deployment of technically complex software solutions in clients’ environments. The Application Engineer regularly exercises discretion and judgment related to matters of significance while performing the duties and responsibilities of the job.
Essential Functions
• Acts as the clients’ technical advocate within the company. Understands the various deployment options of products and interface options. Then maps these options to meet client business needs
• Creates and executes detailed technical checklists and processes to facilitate the implementation of products and services
• Analyzes clients’ business rules and effectively communicates them to development, product management, documentation, support, and other individuals or teams
• Assists in the development of test plans for alpha and beta phases of the implementation
• Analyzes technical issues and develop creative solutions which minimize risk
• Prepares and provides product demonstrations and trainings for clients
• Develops solutions and educates clients in the various stages of the product and service implementation cycle
• Consults with clients and external data source/destination vendors to determine interface requirements
• Designs and develops interface solutions to meet the requirements given constrain ts such as limited client resources, time deadlines and technological impediments
• Analyzes, tests, deploys, validates and documents interfaces
• Performs other assigned duties
Skills needed to be successful
• SQL, relational database, data analytics and reporting skills.
• Experience with agile methodologies such as SCRUM
• Experience with gathering requirements and transforming them into specifications
• Ability to manage projects
• Ability to create, document and follow processes and procedures
• Good communication skills, both written and verbal
• Domain experience in fields related to healthcare a plus, such as medical informatics, laboratory experience, and health sciences.
Technical Skills needed:
• Product installations (does this include configuration?)
• VB Script and batch script
• SQL Server
• XSLT for HL7 translations
• Java script
• HTML / HTML5 / CSS
• Data gathering and analysis
• EPL / ZPL/DYMO
2
In addition, we would like to see the following:
• ASTM_DM
• Pathology knowledge
• Windows OS
• Basic networking knowledge
Required Experience & Education
• Bachelor’s degree in MIS, Computer Science, engineering or related fields; or equivalent combination of technical
training and experience.
• 4+ years related experience (e.g. software development; analysis or implementation in a customer facing role) or
Preferred Experience & Education
• Proficient in XSLT, HL7, HTML, Javascript, SA - Caché, and Ensemble, PH – SQL Server
• Working knowledge of: Windows O/S, VB.NET, C++, C#, ADO.NET, ASP.NET, Databases technologies,
IT/Network services, Internet information services (IIS)
• Project Management skills
• Software development experience
• Data migration experience
• Technical support experience
• working knowledge of medical laboratory workflows/Public Health Disease Surveillance workflow
Supervisory Responsibilities
• None