Responsibilities:

• Writing technical and business documentation on company products and services. Outputs include a range of documents to be read by both by technical and non-technical personnel
• Work with Subject Matter Experts (SMEs) within the organization and customers to gather information, learn about new software features and services and write or update documentation to reflect all required changes
• Work with software products to properly define example data and required user steps with screen images for inclusion in documents
• Support conservation and knowledge management
• Team orientation

Requirements

• English at mother tongue level – Must
• Excellent written and verbal communication skills - Must
• A Technical Writer certification from a known establishment – Must
• 6- 8  years hands-on technical writing and editing experience, ability to plan, design, research, write, and edit a range of documents – Must
• Experience collaborating with various subject matter experts to collect and interpret technical information
• In-depth knowledge of desktop publishing tools, including MS Word and Adobe Acrobat
• Strong understanding of document structure formatting, styling, and template design
• Experience working independently, as part of a team, and with overseas development tea