Job Title     : Store Manager   
Experience : 5-10 Years
Location     : Kochi      

Job Description : 

Sales and Customer Service:

• Ensuring that every customer receives a personalized and exceptional shopping experience.
• Develop strategies to achieve sales targets and drive revenue growth while maintaining the integrity of the brand.
• Train and motivate the sales team to deliver excellent customer service and product knowledge.

Store Operations:

• Oversee all aspects of store operations, including inventory management, visual merchandising, and maintaining store cleanliness and organization.
• Ensure compliance with company policies, procedures, and security standards to safeguard the store's assets.
• Analyze sales data and customer feedback to identify areas of improvement and implement effective solutions.

Team Management:

• Recruit, train, and on-board new sales associates, fostering a positive and professional work environment.
• Provide ongoing coaching, feedback, and performance evaluations to enhance the team's skills and productivity.
• Foster a strong sense of teamwork and cooperation among the store staff.

Brand Representation:

• Uphold the brand's image and values, ensuring that the store ambiance and displays reflect the luxury and craftsmanship associated with the brand.
• Act as a brand ambassador, representing the company at events and engaging with VIP clients when required.

Marketing and Promotions:

• Collaborate with the marketing team to plan and execute sales promotions, events, and seasonal campaigns.
• Utilize digital marketing tools and social media platforms to increase brand awareness and drive foot traffic to the store.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• Proven experience as a Store Manager or Assistant Store Manager in a luxury retail environment, preferably with handcrafted products.
• In-depth understanding of luxury retail trends, customer behavior, and market dynamics.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team.
• Excellent communication skills and the ability to interact with high-profile clients.