Job Title : Key Account Manager
Experience : 7-10 Years
Location : Mumbai
Job Description :
Key Responsibilities:
· Manage and grow relationships with banking clients, acting as a trusted advisor.
· Identify opportunities for Finacle implementation, customization, migration, and IT services.
· Collaborate with delivery and pre-sales teams to ensure smooth project execution.
· Drive revenue growth through upselling and cross-selling IT solutions.
· Stay updated on banking technology trends and regulatory requirements.
· Handle escalations, ensuring prompt resolution of client issues.
· Prepare reports on account performance, revenue forecasts, and client feedback.
Qualifications & Skills:
· 5+ years of experience in account management or IT services in the banking sector.
· Strong knowledge of core banking solutions (preferably Finacle) and IT services.
· Proven track record in client relationship management and business development.
· Excellent communication, negotiation, and problem-solving skills.
· Ability to work with cross-functional teams and handle multiple accounts.