Job Title        : E-commerce Manager
Experience    : 9-15 Years
Location        : Chennai

Job Description :

. E-commerce Operations:

• Manage and update product listings, descriptions, and pricing on e-commerce platforms.
• Ensure accurate and timely uploads of inventory and product information.
• Coordinate with logistics and warehouse teams to ensure timely order fulfillment.

2. Reporting and Analytics:

• Prepare and present weekly and monthly performance reports.
• Track and analyze sales data, customer behavior, and platform metrics to identify trends and opportunities.
• Monitor and improve key performance indicators (KPIs) such as conversion rates, traffic, and average order value (AOV).

3. Retail Metrics and Insights:

• Utilize retail metrics to optimize product performance and align with business goals.
• Conduct competitor analysis to benchmark pricing, promotions, and product performance.

4. Creative and Strategic Thinking:

• Collaborate with the marketing team to develop strategies for increasing online visibility and engagement.
• Propose and implement innovative ideas to improve the customer shopping experience.
• Contribute to the planning and execution of sales campaigns and promotional activities.

5. Digital Marketing (Optional):

• Assist with basic digital marketing activities, including SEO, SEM, and social media advertising.
• Collaborate with the marketing team to execute targeted campaigns for e-commerce platforms.

Skills and Qualifications:

• Experience: 9+ years in e-commerce, preferably in apparel or beauty categories.
• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Skills:
  • Proficiency in MS Excel and data analysis.
  • Strong understanding of retail metrics and e-commerce operations.
  • Excellent communication and interpersonal skills.
  • Creative thinking and problem-solving abilities.
  • Passion for growth, learning, and staying updated with industry trends.
• Bonus Skills: Knowledge of digital marketing tools and techniques.

Key Competencies:

• Attention to detail.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Team player with the ability to collaborate across departments.