Job Title        : Identity and Access Management
Experience    : 5-7 Years
Location        : Mumbai

Description :

• 4+ years expertise supporting applications around Identity and Access Management
• Provide the ongoing maintenance and support for access provisioning
• Applications in scope.
• Participate in application upgrade and testing of access provisioning
• applications in scope
• Analyze, and troubleshoot issues with access provisioning applications and provide support addressing.
• Problem Resolution for Users
• Bug and Issue Tracking/Resolution
• Data Discrepancy Resolution
• Supporting Application Maintenance including:
• Application Change Control Management
• Communications Creation, Distribution and Archival
• Service Center Queue Monitoring and Issue Resolution
• Individual and Group Training Upon Request
• Regulatory Compliance and Validation
• Process, User Guide and Training Documentation
• Issue/Outage escalation contact
• Provisioning infrastructure
• Ensure maximum availability of the Access Provisioning service
• Respond rapidly to incidents, outages, or potential degradations
• Verify that monitoring of the service is functioning as designed
• Ensure redundancy of the environment, eliminating single points of failure
• Perform periodic review for the services as per the documentation
• Provide second level of support for the issues of Access Provisioning Infrastructure.
• Execute the work as per the approved Standard Operating Procedures and Work Instructions
• Modification and Creation of new SOP’s & WI’s as service matures or changes

· Stakeholder Management:

• Work closely with clients to understand their security requirements and deliver customized testing solutions.
• Provide detailed reports and presentations on security findings, risks, and recommendations to stakeholders.
• Coordinate with cross-functional teams, including DevOps, Infrastructure, and Compliance, to ensure holistic security coverage.

Training & Mentoring:

• Mentor junior security engineers and provide training on application security testing tools and techniques.
• Stay updated with the latest security trends, tools, and technologies, and share knowledge within the team.
• Compliance & Reporting:
• Ensure all application security testing activities comply with relevant industry standards, regulations, and client policies.
• Maintain thorough documentation of testing processes, findings, and remediation efforts.