1. Sales and Customer Service:
   • Ensuring that every customer receives a personalized and exceptional shopping experience.
   • Develop strategies to achieve sales targets and drive revenue growth while maintaining the integrity of the brand.
   • Train and motivate the sales team to deliver excellent customer service and product knowledge.
2. Store Operations:
   • Oversee all aspects of store operations, including inventory management, visual merchandising, and maintaining store cleanliness and organization.
   • Ensure compliance with company policies, procedures, and security standards to safeguard the store's assets.
   • Analyze sales data and customer feedback to identify areas of improvement and implement effective solutions.
3. Team Management:
   • Recruit, train, and on board new sales associates, fostering a positive and professional work environment.
   • Provide ongoing coaching, feedback, and performance evaluations to enhance the team's skills and productivity.
   • Foster a strong sense of teamwork and cooperation among the store staff.
4. Brand Representation:
   • Uphold the brand's image and values, ensuring that the store ambiance and displays reflect the luxury and craftsmanship associated with the brand.
   • Act as a brand ambassador, representing the company at events and engaging with VIP clients when required.
5. Marketing and Promotions:
   • Collaborate with the marketing team to plan and execute sales promotions, events, and seasonal campaigns.
   • Utilize digital marketing tools and social media platforms to increase brand awareness and drive foot traffic to the store.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).

• Proven experience as a Store Manager or Assistant Store Manager in a luxury retail environment, preferably with handcrafted products.
• In-depth understanding of luxury retail trends, customer behavior, and market dynamics.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team.
• Excellent communication skills and the ability to interact with high-profile clients.
• Flexibility to work weekends, holidays, and extended hours as required in a retail setting.

Join our passionate and creative team, and play a key role in elevating our luxury handcrafted brand to new heights. If you have a keen eye for detail, a passion for exceptional service, and a love for luxury products, we invite you to apply for the position of Store Manager.